Company Structure | ANKO FOOD MACHINE CO., LTD.
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Company Structure

Company Structure

Sales Department

Department responsibility

Our sales Department is a customer-oriented, customer-focused vanguard of ANKO, composed of a group of enthusiastic, professional sales, marketing, and shipping personnel who handle the selling, marketing, and customer service.

Department features

  • Professional sales divisions: ANKO has divided five continents into six divisions to be responsible for individual teams that carry out root down market and food trend understanding.
  • Join international exhibitions every year for market exploration.
  • Be each client's consultant: whether a client has mechanical or recipe questions, ANKO will respond within 24 hours for their satisfaction.
  • Advanced internet marketing team: The internet marketing team is responsible for maintaining ANKO websites and internet marketing strategy executions to always keep ANKO in the front line of new information.

 

Future visions

  • To provide clients with ever improving service.
  • Continuously research and bond with market trends, and actively explore emerging markets.
  • Optimize ANKO website information so that each client can find accurate information he or she needs.

 

Management department

Department responsibility

  • Recruit and retain the most suitable personnel
  • Train staff on expertise and leadership .
  • Maintain and operate IT systems.
  • Provide ANKO staff with a positive, healthy, and efficient working environment.

 

Department features

  • Diverse work challenges and rewards staff with a sense of accomplishment.
  • Be a strategic partner in enterprise development and provide value-added services for the company by improving organizational and individual capabilities.

 

Future visions

  • Provide ANKO staff with the best service and become their trustworthy partner.
  • Dedicate to create a happy working environment for ANKO staff to unleash their creativity and full potential.
  • Sound internal service is the foundation for ANKO to provide clients with service satisfaction and perfection.

 

Research and development department

Department responsibility

  • Develop new machines in response to new market demands.
  • Research different food specialties to expand the database for future machine and recipe development.
  • Develop and design customized machines per client requirements.
  • Upgrade machine functions and mechanisms.

 

Department features

  • Professional team applies advanced hardware and software to develop precise designs.
  • The PDM management system is applied to track designs and issues of different machine models and versions for best know-how management.
  • With assistance of 3D rapid prototype printing technology, results according to user requirements will be quickly rendered and presented for customer satisfaction.
  • An active atmosphere and comfortable work environment will unleash R & D personnel's maximum creativity potential.

 

Future visions

  • To become the pioneer for global ethnic food machines, research, and development.
  • To become a comprehensive R&D team from recipes and production processes to machinery.

 

Engineering department

Department responsibility

  • Arrange machine production schedules and carefully control production quality.
  • Assist in machine customization and development as well as other related matters.
  • Effectively control machine production costs.
  • Take responsibility for warehouse affairs, safety, and the parts stock control.
  • Thoroughly carry out quality control work for the goods flow.

 

Department features

  • Site flow process and production line planning all follow 5S site management method specifications.
  • Production flows are based on ISO guidelines with clear record tracks.
  • Implementation of creative management to effectively put colleagues' imaginations and creativity into practice so that product quality continues across the bottleneck.
  • Implementation of education outreach so that new employees can learn relevant technical knowledge effectively to avoid technical faults.
  • Production units are divided by machine similarity specialties into different groups to effectively make the production and maintenance service more professional and specialized.
  • Implementation of abnormal product quality correction system, so that clients get immediate response and service.
  • Department units from production management, procurement, and quality assurance to warehouse and production are integrated into the flow line to achieve the ultimate production efficiency.
  • As well as making batch productions, the production line is also capable of making customized machines in order to provide full servicing.
  • All engineers are required to pass an annual profession review to ensure that the best quality service is provided to clients.

 

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ANKO FOOD MACHINE CO., LTD.
No.351, Sec. 1, Zhongzheng Rd., Sanxia Dist., New Taipei City 237, Taiwan
Tel: 886-2-26733798    Fax: 886-2-26733697
E-mail: anko@anko.com.tw
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